Customer Service

Got a question? A query? A joke you don’t understand?

Our Customer Service Team is here to help.  If there is anything we can do - just let us know!

There are four quick and easy ways to contact us, please choose what works best for you. 

By Email:

customerservice@eikondevice.com

All email will be responded to as quickly as possible. We look forward to hearing from you.

By Phone:

800.427.8198 (North America)

613.384.4688 (everywhere else)

Phone lines are open 9:30 am to 6:00 pm EST, Monday to Friday. Please see our News Section for a list of holiday closures.

By Fax:

613.384.9583

By Writing To Us: