Customer Service

Our Customer Service Team is here to help. If there is anything we can do - just let us know!

There are four quick and easy ways to contact us, please choose what works best for you.

Email

All email will be responded to as quickly as possible. We look forward to hearing from you.

800.427.8198 north america

613.384.4688 everywhere else

Lines are open 9:30 am – 6:00 pm EST, Monday to Friday. Please see our News Section for a list of holiday closures.

613.384.9583

Yeah, we still have one of those!

Attention: Customer Service
Eikon Device Inc.
692 McKay Street
Kingston, ON
Canada K7M 7G2