Canadian Shipping Info

Ordering from Eikon is easy – shipping is even easier. We ship all orders straight from our warehouse in Kingston, Ontario.  That means you don't need to worry about additional duties or customs charges associated with ordering from the U.S.A.

Your order will be shipped via UPS or FedEx courier service. Each courier has a variety of shipping options available so you can choose how quickly you'd like to receive your order, and at a price that works for you.

We strive to get your order out to you as soon as possible - usually within 24 hours of placing it online. If you need an order in your hands on a tight deadline, please contact Customer Service to place your order, and we will do our best to accommodate you.

To help prevent delivery delays, always double check that you have provided the correct address and phone number should the c ourier need to contact you for any reason. Unfortunately UPS and FedEx are not able to ship to PO boxes or APO addresses 

Other Shipping Information

Our shipping department packs each order carefully to help prevent damage that could occur in transit.  If your order arrives damaged, please notify the delivery driver of any obvious damage to the box, and contact Customer Service so we can make it right.  If you can take photos of the damaged packaging and product - that would be a big help too.

If you live in the City of Kingston, and your order total is over $100.00 before tax, you get a small extra bonus – free shipping!  Please contact Customer Service for more details.

We recommend that you ship directly to your shop, as deliveries sent to a residential address do not require a signature, and may be left unattended if there is no one available to receive the package.  We are not responsible for lost or stolen packages sent to a residential address.