Customer Service

Our Customer Service Team is here to help.  If there is anything we can do - just let us know!

There are four quick and easy ways to contact us, please choose what works best for you. 



All email will be responded to as quickly as possible. We look forward to hearing from you.



800.427.8198 north america
613.634.2701 everywhere else

Lines are open 9:00 am - 5:00 pm EST, Monday to Friday. Please check our News Section for holiday closures.




Yeah, we still have one of those!


Write To Us

Attention: Customer Service
Eikon Device Inc.
689 Innovation Drive
Kingston, ON
Canada K7K 7E6