Updated Customer Service and Shipping Hours: Monday to Thursday, 11:00am – 4:00pm EST.
To purchase items and see pricing from the Eikon store you will need a Professional or General account.
If you are a professional artist you will require a Professional account and approval before your first order can be shipped. Once approved, you will be able to purchase products from our full catalogue.
Our Customer Service team will review all Professional accounts within two business days. Artists awaiting approval for a Professional account will be able to make purchases as a General account customer.
General accounts have limited access to our catalogue. These accounts are available for customers looking to purchase non-tattoo specific items such as books, art supplies, bandaging, and aftercare.
The Eikon Store sells tattoo supplies and equipment to professional tattoo artists in Canada and the United States. If you are a customer from outside of Canada and the USA, please visit our Shop International page for a complete list of authorized distributors.
Note: All customers are responsible for ensuring their account information is kept up to date. This includes your password, contact information, shipping and payment information.
You could be missing out on order updates, shipping notifications, or other product announcements because some email service providers may use filters that prevent our Eikon emails from getting to your inbox. We want you to receive the information you’ve requested from us.
To make sure you’re always in the loop, take a moment and add customerservice@eikondevice.com to your address book.
If you use Gmail you can add us to your Gmail Contacts (address book).
Note: steps may vary depending on your email service provider.
If you use Gmail you can either manually add us to your Gmail Contacts, or you can drag our email to your Primary Inbox from your SPAM or Promotions tab. It’s as easy as this: